Informativa sui rimborsi

*** ALL SALES ARE FINAL! NO REFUNDS OR EXCHANGES! ***

To resolve any issues , you can contact us at : krownedbykraazzii@gmail.com

KROWNED BY KRAAZZII – ALL SALES FINAL POLICY

Effective Date: 03/17/2026

At Krowned By Kraazzii, we are committed to providing high-quality wigs and hair products. Due to the nature of our products and for hygiene and safety reasons, all purchases are final.

1. ALL SALES ARE FINAL

All wigs, bundles, and hair products are non-refundable and non-exchangeable once an order has been placed.

By completing your purchase, you acknowledge and agree that:

  • You understand all sales are final

  • You will not request a refund, chargeback, or dispute for delivered orders

  • You have reviewed product details, descriptions, and processing times before purchasing

2. HYGIENE & SAFETY POLICY

Due to strict hygiene standards, we do not accept returns or exchanges on wigs or hair products under any circumstances.

This includes (but is not limited to):

  • Incorrect color selection

  • Change of mind

  • Dissatisfaction with length, density, or style

  • Improper installation or handling

3. ORDER PROCESSING & CANCELLATIONS

  • All orders are processed immediately after purchase

  • Orders cannot be canceled, modified, or refunded once placed

Please ensure all order details are correct before completing checkout.

4. SHIPPING & DELIVERY

  • Once your order has been shipped, Krowned By Kraazzii is not responsible for shipping delays caused by carriers

  • A tracking number will be provided for all orders

  • Orders marked as “Delivered” by the shipping carrier are considered fulfilled

We strongly recommend selecting signature confirmation for high-value orders.

5. LOST, STOLEN, OR DELIVERED PACKAGES

Krowned By Kraazzii is not responsible for:

  • Lost packages

  • Stolen packages

  • Incorrect shipping addresses entered by the customer

If tracking shows DELIVERED, you must contact the shipping carrier directly.

6. FRAUD & CHARGEBACK POLICY

We take fraud very seriously.

By placing an order, you agree:

  • Not to file a false chargeback or payment dispute

  • That all disputes will be challenged with evidence including:

    • IP address verification

    • Order confirmation

    • Tracking and delivery confirmation

    • Agreement to this policy at checkout

Fraudulent disputes may result in:

  • Permanent banning from our store

  • Reporting to your payment provider

  • Further legal action if necessary

7. DAMAGED OR DEFECTIVE ITEMS

If you receive a damaged or defective item, you must contact us within 48 hours of delivery at [krownedbykraazzii@gmail.com].

You must provide:

  • Clear photos of the item

  • Original packaging

  • Order number

Failure to report within this timeframe voids eligibility for review.

Approved claims may qualify for:

  • Replacement (if applicable)

  • Store credit (at our discretion)

8. POLICY ACCEPTANCE

By purchasing from Krowned By Kraazzii, you confirm that you have read, understood, and agreed to this All Sales Final Policy.

9. CONTACT INFORMATION

For all inquiries, please contact:
krownedbykraazzii@gmail.com

Krowned By Kraazzii reserves the right to update or modify this policy at any time without prior notice.